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Customer Relationship Management

Win the deal. Keep the customer.

A pipeline your team actually drags deals across, every conversation in one inbox, and follow-ups that send themselves — then one click turns a won deal into a real invoice.

  • view_kanbanDrag-and-drop pipeline
  • forumGmail & Outlook inbox
  • boltSequences & automations
Deals & Pipeline

See every deal move

A drag-and-drop pipeline with stage totals and forecasts — win, lose and learn from a board the whole team reads at a glance.

  • checkDrag deals across stages
  • checkStage totals & weighted forecast
  • checkWon/lost reasons
  • checkOne-click invoice on close
Deals & Pipeline in Hubtoll CRM
Contacts & Companies in Hubtoll CRM
Contacts & Companies

A 360° view of every relationship

People, companies, deals and every conversation in one profile — including custom fields your business defines.

  • checkCompany & contact profiles
  • checkTimeline of activity
  • checkCustom fields
  • checkDo-not-email compliance
Communications

One team inbox

Connected Gmail and Outlook mailboxes bring conversations into Hubtoll — threaded, with read receipts and unread counts.

  • checkGmail & Outlook sync
  • checkThreaded conversations
  • checkOpen receipts
  • checkUnread indicators & counts
Communications in Hubtoll CRM
Email Templates in Hubtoll CRM
Email Templates

On-brand email in seconds

Rich-text templates with merge fields and attachments — personalised for every contact, sent within provider limits.

  • checkRich-text editor
  • checkMerge fields
  • checkAttachments
  • checkPreview before send
Sequences

Follow-ups that never slip

Multi-step cadences that send themselves — day-offset steps, per-contact enrolment and automatic stop on reply.

  • checkDay-offset steps
  • checkBulk enrolment
  • checkAuto-stop on reply
  • checkPer-step templates
Sequences in Hubtoll CRM
Automations in Hubtoll CRM
Automations

Your CRM on autopilot

When-this-then-that rules: create tasks, send templates, enrol in sequences or update owners the moment a record changes.

  • checkTriggers on create/stage/won
  • checkConditions with filters
  • checkTasks, emails & notes
  • checkSafe re-run cooldowns
Leads & Web-to-Lead

Capture demand at the source

A public web form feeds leads straight into your pipeline — qualify, convert to contact + deal, or recycle.

  • checkPublic web-to-lead form
  • checkQualification workflow
  • checkOne-click convert
  • checkSource tracking
Leads & Web-to-Lead in Hubtoll CRM
Reports in Hubtoll CRM
Reports

Know your funnel

Pipeline value, win rates, activity volume and conversion — the numbers behind the next quarter.

  • checkPipeline & stage reports
  • checkWin/loss analysis
  • checkActivity leaderboards
  • checkExport-ready
The closing loop

Won in CRM. Invoiced in Finance.

Mark a deal Won and Hubtoll drafts the invoice in Sales & Finance — same customer, same amount, ready to issue on a true double-entry ledger. No copy-paste between your CRM and your books.

Your whole customer story, one system

Book a free demo and watch a deal travel from first email to paid invoice.